How 1 Cloud Consultants Accesses Your CRM

Access to your CRM

As a Zoho partner, we don't have any back-door access to your CRM. The only way we can access your account is if you provide us with a user login and password directly.

Recommended approach for ongoing work

If we're working on your CRM over a longer period, it's best practice to set up a dedicated user login for us, rather than sharing an existing team member's personal credentials. This keeps access clearly attributable, makes it easy to review exactly what changes were made and when, and means access can be removed cleanly the moment the engagement ends, without needing to change anyone else's password.

Note: This is our own standing policy as a Zoho partner, not a feature or limitation of Zoho CRM itself. If you have questions about credential sharing, access levels, or removing our access once a project is complete, just ask.
Need help? If you'd like us to set up a dedicated login for ongoing Zoho CRM support, get in touch and we'll walk you through it. Book a discovery call with 1 Cloud Consultants.