Blueprint Zoho CRM Mobile App

Blueprint Zoho CRM Mobile App

Blueprint in the Zoho CRM Mobile App does work but with a few limitations:

For now, the items (Attachments, Fields, Associated items, Checklists) within 'During' transitions will not be executed on the app.

Attachments : If the attachments are marked as mandatory, the corresponding transitions will not get executed.

Fields : With regard to fields, only if you have selected the respective module (for which you have setup the blueprint) as a field, it'll get executed. For example if you are configuring a Blueprint for Leads module and if you select Leads as one of the fields, it'll get executed, other modules selected as fields aren't supported yet.

Associated items : Inventory and Activities modules aren't supported.

Checklists : If you have added any checklists to the transitions, then they wouldn't get executed.

Zoho are addressing these limitations and are planning on resolving them in future updates.

Published: February 2020
    • Related Articles

    • Zoho CRM Mobile App Blueprint

      There are certain limitations in the Zoho CRM Mobile App in performing Blueprint transitions. 1 - Attachments : If the attachments are marked as mandatory, the corresponding transitions will not get executed. 2 - Fields : With regard to fields, only ...
    • Cloning a Blueprint

      How to clone a Blueprint in Zoho CRM: https://help.zoho.com/portal/kb/articles/cloning-blueprint Published: June 2019
    • Zoho CRM - Introducing Rich Text Fields

      January 2024 Enterprise and Ultimate Editions of Zoho CRM Introducing Zoho CRM Rich Text Fields Why Rich Text? Until now, multi-line fields only allowed plain text, restricting formatting choices like font styles and colors. Upgrade with rich text ...
    • Why no reminder on Tasks on mobile app?

      I do understand your requirement. For now, we do not have an option to set reminders for tasks from within the CRM app. This is the reason the reminder field is greyed out on the CRM app. This is currently work under progress. I will keep you posted ...
    • Zoho CRM Email Authentication

      Zoho CRM Email Authentication 16th October 2023 When you use a third party application to send email on your behalf (for example Zoho CRM), you should always utilise Email Authentication. Email Authentication is a method of verifying your domain so ...