Yes, you can add custom fields to the User details page in Zoho CRM, letting you capture organisation-specific information about your users beyond the default set, such as employee ID, department name, date of joining, or team name.
How to add a custom field to the User layout
- Open Users. Go to Setup, then General, then Users and Control, then Users.
- Select a user to edit. Choose any user from the list and click the Edit icon.
- Open the field manager. In the Edit User form, click Manage Fields.
- Add your field. Add the custom field you need, and make it mandatory if required.
Note: This is separate from customising the standard fields on modules like Leads or Contacts, which we cover in our article on
creating custom fields in Zoho CRM. Adding a custom field to the User layout requires the Manage User permission on your profile.
Need help? 1 Cloud Consultants can help you decide which extra user details are worth capturing, and set up the User layout accordingly.
Book a discovery call with 1 Cloud Consultants.