Mobilisten is Zoho SalesIQ's mobile SDK, and a Cordova plugin lets you embed live chat and visitor tracking inside a Cordova (or Ionic) mobile application covering both iOS and Android from a single codebase.
Step 1: Generate your App and Access keys
In the Zoho SalesIQ console, generate App and Access keys for both your iOS and Android app under Settings, Brands, Installation.
Step 2: Install the Cordova plugin
Add the SalesIQ Mobilisten Cordova plugin to your project, then rebuild your app for both iOS and Android platforms.
iOS permission usage descriptions: Since a past plugin update, usage descriptions for permissions the SDK requires are no longer added automatically to plugin.xml. These need to be added manually to your iOS project's Info.plist for permissions like camera or microphone access to work correctly, rather than assuming the plugin handles this for you.
Step 3: Initialise the SDK
Initialise Mobilisten in your app's startup code using your generated App and Access keys, choosing the correct pair depending on which platform the app is currently running on.
Recent capabilities added to the Cordova SDK
- Password input cards are now supported within bot conversations
- Outgoing messages show visible sending and sent states within the chat
- Fixes for bot suggestion text cropping on Android with longer text, and special character rendering in bot-trigger push notifications on iOS
Need help? 1 Cloud Consultants can help you integrate the Mobilisten SDK into your Cordova or Ionic app across iOS and Android.
Book a discovery call with 1 Cloud Consultants.