Deleting Emails from Zoho CRM
With emails sent from your CRM, selected by choosing the option "Sent Emails from the CRM" when you mouse over the left hand side you can see a trash can, which will allow you to delete it.
With emails synced via IMAP regrettably you can't.
Related Articles
Issue sending emails from Zoho CRM - recipiant doesn't recieve email
Sometimes an IT department (of the recipient) has an anti-spoofing policy that blocks inbound emails when the email address is perceived to be a spoofed email address (which is how Zoho CRM sends your email with your email address).
Zoho CRM Email - Send Emails from Account Level
Zoho CRM Email - Send Emails From Account Level 18th October 2023 Historically, with Zoho CRM, you could only send Emails from aContact Record (Leads or Contacts). There are times where you might be working at Account level and need to send an Email ...
Send emails and sync conversations with custom email addresses in Zoho CRM
March 2024 In many situations, multiple email addresses are used by a single person. For example, a customer may have multiple email addresses for various purposes, such as personal communication, online shopping, work-related correspondence, project ...
Zoho CRM Email Credibility
Zoho CRM Email Credibility 16th October 2023 If you are using Zoho CRM to send emails - be that emails triggered by workflows, individual emails or mass emails - then you need to understand what your credibility is. Email credibility, in simple ...
Zoho CRM Email Authentication
Zoho CRM Email Authentication 16th October 2023 When you use a third party application to send email on your behalf (for example Zoho CRM), you should always utilise Email Authentication. Email Authentication is a method of verifying your domain so ...