How to maintain clean & accurate customer information in Zoho CRM

How to maintain clean & accurate customer information in Zoho CRM

Use Roles for Security With data pouring in from several sources and multiple users accessing it, maintaining a clean CRM database is not that easy. One best practice is to restrict access to data in your CRM account. Define Roles that will help you control the access rights of users while working with CRM data. That way, users will modify only those records that are relevant to them.
    • Related Articles

    • How far back does timeline information in Zoho CRM show?

      How far back does timeline information in Zoho CRM show? As of April 2019, the timeline only shows information going back 180 days. if you are in need of additional timeline information, we can contact Zoho on your behalf with the user's email ...
    • Zoho CRM Blueprints Enhancement - Include Optional Fields In Transitions

      March 2024 Editions: Zoho CRM Professional edition and above Blueprints streamline processes, guiding users through each stage to ensure compliance with required steps. To progress in a blueprint, users must enter the necessary information. The Case ...
    • Zoho CRM Telephony Integration

      For information on Zoho CRM Telephony Integration, visit: https://help.zoho.com/portal/kb/articles/telephony-introduction Published: August 2019
    • Zoho CRM Webhooks

      Information about Zoho CRM Webhooks: https://help.zoho.com/portal/kb/articles/webhooks-workflow Posted: July 2019
    • Integrating Microsoft Office Calendar with Zoho CRM

      Yes it can be done. The first step is that your Administrator needs to add Zoho CRM as an app in your Office 365 Account (https://www.zoho.com/crm/help/office365/#Office365_Calendar). A key issue that Users experience with this integration is that it ...