I have tried importing and it fails, says missing header rows
When importing data into Zoho CRM the first row needs to have a header row. The header row is the field name that you are importing to. Note the header name doesn't need to match the field name, so long as you understand the relationship you can map it during the import. If it doesn't the import will fail and / or you won't be able to map the columns to the correct Zoho CRM fields.
The reality though is if Zoho CRM is saying you are missing a header row, this means the spreadsheet is empty as there is no data. The most common reason for this is that you are not importing the first sheet of a spreadsheet. Excel, for example, can have multiple sheets of data, which are identified at the bottom left.
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