Is There a Difference Between Zoho CRM Trial and Paid Enterprise Edition?

Is There a Difference Between the Trial and Paid Editions of Zoho CRM Enterprise?

No, the trial edition of Zoho CRM Enterprise gives you the exact same features as the paid Enterprise edition. The differences aren't about functionality, they're about scale and duration.

What's the Same

During your trial, you get full access to every feature included in Enterprise edition, including advanced automation, Zia AI capabilities, multi-layout customisation, approval processes, and everything else at that tier. There's no feature-limited or watered-down version of the trial.

What's Different

  • Trial length. The trial period runs for 30 days.
  • User limit. You can only add up to 3 users during the trial, regardless of how many user licences you'd eventually need on a paid subscription.
  • Storage. Trial accounts have more restricted storage space compared to what a paid subscription at the same edition provides.

What Happens When the Trial Ends

Your account doesn't disappear or get suspended. If you haven't upgraded to a paid subscription by the end of the 30 days, your account automatically converts to the Free edition, and you keep access to your existing data. The Free edition, however, offers considerably more limited functionality than what you experienced during the Enterprise trial, so features you relied on during the trial period will no longer be available until you actually subscribe to a paid edition.

Note: An organisation must pick one edition for all its users; you can't mix editions, such as having some users on Standard and others on Enterprise within the same account.
Need help? 1 Cloud Consultants can help you evaluate Zoho CRM editions during your trial and plan a smooth transition to a paid subscription before your trial expires. Book a discovery call with 1 Cloud Consultants.