Is There a Limit on Segments per List in Zoho Campaigns?

Is There a Limit on Segments per List in Zoho Campaigns?

There isn't a fixed cap on the number of segments you can create on a list in Zoho Campaigns, and there's also no limit on the number of lists you can create in the first place.

Segments versus lists

A list is a static group of contacts that stays as-is until you manually add or remove people, or sync changes in. A segment is dynamic, automatically updating based on criteria you set, such as location, engagement, or contact field values, and shrinking or growing as contacts match or stop matching those criteria.

Org-level segments

Segments used to only work within a single list, meaning if similar contacts were spread across several lists, you had to manually consolidate them into one list before segmenting. Zoho Campaigns has since added org-level segments, letting you bring together contacts sharing similar field values regardless of which list they originally belong to, without needing that manual consolidation step.

Note: Segments are used to refine Autoresponder targeting, since a contact needs to be both on the relevant list and matching the segment's criteria to trigger an autoresponder message. Segment support within Custom Workflows has historically been more limited than within Autoresponders, so check current workflow documentation if you're trying to combine the two.
Need help? 1 Cloud Consultants can help you design a list and segmentation strategy, including org-level segments, that targets your contacts effectively. Book a discovery call with 1 Cloud Consultants.