Issue sending emails from Zoho CRM - recipiant doesn't recieve email
Sometimes an IT department (of the recipient) has an anti-spoofing policy that blocks inbound emails when the email address is perceived to be a spoofed email address (which is how Zoho CRM sends your email with your email address).
Related Articles
Sending outbound emails from Zoho Desk
There are times where you want to raise a Ticket, and email a customer the fact that you have created a Ticket for them. The Send as email feature enables you to do just that, allowing you to reach out to your customers by sending outbound emails. As ...
Zoho CRM Email Credibility
Zoho CRM Email Credibility 16th October 2023 If you are using Zoho CRM to send emails - be that emails triggered by workflows, individual emails or mass emails - then you need to understand what your credibility is. Email credibility, in simple ...
Zoho CRM Email - Send Emails from Account Level
Zoho CRM Email - Send Emails From Account Level 18th October 2023 Historically, with Zoho CRM, you could only send Emails from aContact Record (Leads or Contacts). There are times where you might be working at Account level and need to send an Email ...
Issue when sending an invite - Recipient doesn't receive an invite when sent from Zoho CRM
An invite is effectively an email communication. Sometimes an IT department (of the recipient) has an anti-spoofing policy that blocks inbound emails when the email address is perceived to be a spoofed email address (which is how Zoho CRM sends your ...
Zoho CRM Email Authentication
Zoho CRM Email Authentication 16th October 2023 When you use a third party application to send email on your behalf (for example Zoho CRM), you should always utilise Email Authentication. Email Authentication is a method of verifying your domain so ...