Designations in Zoho One represent the job titles or role classifications used within your organisation. By defining designations centrally in the Admin Panel, you ensure that employee profiles across Zoho applications reflect a consistent and standardised set of titles, which is useful for HR reporting, organisational charts, and access-level planning.

Accessing the Designations Section

Sign in to Zoho One as an administrator, open the Admin Panel, and navigate to Organisation in the left-hand menu. Select Designations to view the full list of currently defined job titles for your organisation.

Creating a New Designation

1. Click Add Designation. Select the button to create a new entry.
2. Enter the designation name. Type the job title exactly as it should appear in user profiles and reports (for example, Sales Manager, Senior Developer, or HR Business Partner).
3. Add a description (optional). A brief description can help clarify the scope of the role for administrators and HR teams viewing the designation list.
4. Save the designation. Click Save to add the new designation to the list, making it available for assignment to users.

Assigning Designations to Users

Once a designation is created, it becomes available when editing a user's profile in the Zoho One Users section. Administrators can assign the appropriate designation from a drop-down list populated with all active designations. Users may also be able to see their own designation from their profile view, depending on how the organisation has configured profile visibility.

Editing and Deleting Designations

Existing designations can be edited by selecting the entry from the list and updating the name or description. If a designation is no longer relevant, it can be deleted; however, you should first reassign any users currently holding that designation to an alternative title to avoid gaps in user profile data.