Zoho One Org Dictionary – Managing Custom Terminology and Spelling for Your Organisation

Using the Org Dictionary in Zoho One

The Org Dictionary in Zoho One allows administrators to add organisation-specific words, product names, abbreviations, and technical terms that should be recognised as correct spelling across Zoho applications. Words added here are treated as valid across the organisation's Zoho environment, preventing them from being flagged as spelling errors by built-in spell checkers in applications such as Zoho Mail, Zoho Desk, and Zoho CRM.

Why Use the Org Dictionary?

Every organisation uses terminology unique to its industry, brand, or internal culture. Without a custom dictionary, spell checkers in Zoho applications may incorrectly flag product names, technical acronyms, place names, or specialised jargon as errors. The Org Dictionary resolves this by creating a shared vocabulary that all users in the organisation benefit from automatically.

Accessing the Org Dictionary

Sign in to Zoho One as an administrator and navigate to the Admin Panel. In the left-hand menu, go to Organisation and select Org Dictionary. The page displays all words currently added to your organisation's custom vocabulary.

Adding Words to the Dictionary

  1. Click Add Word. Select the option to add a new entry to the dictionary.
  2. Type the word or term. Enter the word exactly as it should appear when typed correctly. Case sensitivity may apply, so enter the most commonly used form.
  3. Save the entry. Click Save to add the word to the dictionary. It becomes active immediately for all users in the organisation.

You can add multiple words in a single session by repeating this process. Common candidates for the Org Dictionary include company or product names, industry-specific acronyms, internal project names, and non-standard place names relevant to the organisation's operations.

Removing Words

Words can be removed from the Org Dictionary at any time by selecting the entry from the list and using the delete or remove option. Once removed, the word will revert to being checked against the standard dictionary and may be flagged as a spelling error in Zoho applications that have spell checking enabled.

Note: The Org Dictionary applies at the organisation level and affects all users. Individual users cannot add words to the Org Dictionary; that capability is reserved for administrators. Users may still be able to add words to their own personal dictionary within individual Zoho applications.
Need help? 1 Cloud Consultants can assist with configuring Zoho One's organisation-wide settings to suit your team's specific needs and terminology. Book a discovery call with 1 Cloud Consultants.