If you signed up for the zoho.eu service, your data is stored in Europe, at Zoho's data centres in Amsterdam, the Netherlands (primary) and Dublin, Ireland (secondary).
Why Zoho Built a Dedicated EU Data Centre
Zoho opened its European data centres specifically so that data belonging to European customers could be stored securely within the continent's own borders, rather than in the US, alongside offering faster access times for European users and Euro-denominated pricing.
How to Confirm You're on the EU Data Centre
The domain you use to log in confirms this directly: if you access your account via zoho.eu, your data is held in the European data centres. If you're logging in via zoho.com instead, your data is stored in the US, regardless of your own physical location.
A nuance worth knowing: Zoho's own published documentation notes that certain group entities and specific services can involve data processing arrangements spanning both the US and EU, and that by using Zoho's products you consent to your data being processed and stored within the United States, the European Economic Area, and other countries where Zoho operates, as outlined in Zoho's Privacy Policy. If precise data residency for GDPR purposes is critical to your organisation, it's worth reviewing Zoho's current Privacy Policy and GDPR documentation directly, and confirming with Zoho support exactly which specific services and any sub-processors apply to your account.
Need help? 1 Cloud Consultants can help you confirm your data residency setup and GDPR compliance posture with Zoho. We're not lawyers, so for specific GDPR compliance questions we'd always recommend your own legal counsel.
Book a discovery call with 1 Cloud Consultants.