If your LinkedIn connection in Zoho Campaigns keeps dropping, this is a known, ongoing behaviour tied to how LinkedIn issues access tokens, rather than a fault specific to your account.
Why this happens
LinkedIn issues access tokens with a fixed expiry period rather than a permanent connection. When a token expires, LinkedIn integrations across Zoho products, not just Campaigns, require you to manually reconnect and re-authorise, which shows up as the connection appearing to "drop."
How to reconnect
- Open Integrations. Go to Settings, then Integrations.
- Re-associate LinkedIn. Find LinkedIn and click Associate Account (or Reconnect, if shown), then re-authorise access when prompted.
Note: If clicking Reconnect from a notification email doesn't offer a working reconnect option, go directly to Settings, Integrations in Zoho Campaigns rather than relying on the email link, since these links can sometimes route incorrectly. If you've recently changed your LinkedIn Company Page association, you may also need to fully re-associate the account rather than just refresh the token, since a changed page association isn't always picked up automatically.
Need help? 1 Cloud Consultants can help you keep your social integrations connected and troubleshoot persistent reconnection issues.
Book a discovery call with 1 Cloud Consultants.