With email tracking, will the Status (for example Sent, Received, Open) always be accurate?
If the recipient has used Track busters or enabled the firewall to block-mail tracking, then the Email Tracking feature of Zoho CRM will not be working as expected, since the recipient had intentionally blocked the mail tracking feature. In this case, the tracking will not be working 100% perfect.
Zoho CRM Email Authentication
Zoho CRM Email Authentication 16th October 2023 When you use a third party application to send email on your behalf (for example Zoho CRM), you should always utilise Email Authentication. Email Authentication is a method of verifying your domain so ...
Zoho Campaigns Reply Tracking
As a marketer, many of your subscribers reply to the email campaigns that they receive from you. Using Reply Tracking feature, you can keep a record of replies received for your campaigns. You can either set a custom email address as the reply-to ...
A closed lead (Lead Status is Lost Lead) is still in the view All Open Leads
The answer from Zoho is: “In Zoho CRM, You can create custom views to sort the leads. However, it is not possible to remove a lead from All Open Leads view. Please create a custom view to group the closed leads.” Create a Custom View called Open ...
Zoho Forms - Email Notifications
Set up email templates to notify yourself, your team and your respondents. These emails will be triggered when a form submission is received or when a submitted record is updated. https://www.zoho.com/forms/help/notifications.html#change-from-address ...
Zoho CRM Email Credibility
Zoho CRM Email Credibility 16th October 2023 If you are using Zoho CRM to send emails - be that emails triggered by workflows, individual emails or mass emails - then you need to understand what your credibility is. Email credibility, in simple ...