This reference article covers the most frequently asked questions about Zoho Analytics, spanning general capabilities, pricing, data import, sharing, integrations, APIs, and support. Use the sections below to find quick answers to common queries.
What is Zoho Analytics?
Zoho Analytics is an on-demand reporting and business intelligence platform that lets you build powerful reports and dashboards without IT involvement. It supports spreadsheet-style data entry, drag-and-drop report building, 25+ chart types, pivot tables, and integration with more than 50 data sources.
Which browsers are supported?
The three most recent versions of Google Chrome, Firefox, and Safari, plus the latest version of Microsoft Edge, are all supported across Windows, macOS, Ubuntu, and Linux.
What screen resolution works best?
A minimum resolution of 1280 x 720 pixels is recommended for the best experience.
How many interface languages are available?
Zoho Analytics supports 15+ languages including English, French, German, Spanish, Dutch, Portuguese, Japanese, Chinese (Simplified and Traditional), Arabic, Hindi, and more. Language follows your browser locale, which you can update via your Zoho Account settings.
Is there a free plan?
Yes. The free plan supports up to 2 users, 5 workspaces, and 10,000 rows at no cost. It is designed for small-scale reporting needs.
How is a "user" defined?
Any person to whom at least one view has been privately shared is counted as a user. The account administrator is also counted as one user.
How are stored rows counted?
Row counts are based on the total rows across all tables in your account. Query tables and tabular views are excluded from the count.
What extra features come with paid plans?
Paid plans unlock unlimited workspaces, scheduled data imports, automated report emailing, unlimited SQL query tables, multiple workspace administrators, periodic backups, and logo rebranding capabilities.
Which file formats can be imported?
Supported formats include Excel (.xls/.xlsx), CSV, TSV, plain text, HTML, MS Access (.mdb), and zipped versions of these. Google Spreadsheets and web URLs that return CSV or Excel data are also supported.
Are there file size limits?
Files imported via the user interface are limited to 1,000,000 rows or 100 MB, whichever comes first. For larger datasets, use the Zoho Databridge utility.
Can data be entered directly into Zoho Analytics?
Yes. You can type data directly into tables in a spreadsheet-like interface or create a new table while entering data.
Does Zoho Analytics support relational modelling?
Yes. You can define lookup columns to create parent-child relationships, model data using Star Schema or Snowflake Schema, and use cascade-on-delete to maintain data integrity.
Can I join tables?
Yes. Tables can be joined automatically via lookup columns, or manually using SQL JOIN syntax within Query Tables.
Which SQL dialects are supported?
Zoho Analytics understands SQL SELECT queries from Oracle, SQL Server, IBM DB2, Sybase, MySQL, PostgreSQL, Informix, and ANSI SQL.
Can I share reports with other users?
Yes. Share individual tables, reports, or dashboards with specific email addresses, assigning either Read or Read-Write permissions. You can also make workspaces publicly accessible.
Can reports be embedded in websites?
Yes. Open a report, go to Publish, select "Embed in a Website/Blog," customise the options, and copy the generated HTML snippet to your site.
What export formats are available?
Reports can be exported as CSV, PDF, HTML, Excel (XLS), or image files (GIF/PNG).
Can reports be emailed on a schedule?
Yes. Set up automated email delivery of reports and dashboards as attachments at specified intervals.
Which Zoho products integrate with Zoho Analytics?
Zoho CRM, Zoho Books, Zoho Desk, Zoho Recruit, Zoho Projects, Zoho BugTracker, Zoho Survey, Zoho Campaigns, Zoho People, and Zoho Creator all have dedicated integrations.
Which external applications are supported?
Google Analytics, Salesforce CRM, QuickBooks, Xero, Teamwork Projects, and many more. Refer to the Zoho Analytics Connectors page for the full list.
Does Zoho Analytics provide APIs?
Yes. Comprehensive HTTP-based APIs support adding data, importing CSV files, bulk updates and deletes, exporting data and reports, sharing views, dynamically embedding reports, and retrieving workspace information. Client libraries are available for Java, Python, and Google App Engine.
How do I contact Zoho Analytics support?
Support is available via email at support@zohoanalytics.com, by telephone (UK: +44 20 3564 7890; US: +1 888 900 9646; Australia: +61 2 8066 2898; India: +91 44 6744 7000), or through the in-app chat during business hours. Community forums are accessible at help.zoho.com.
Is Zoho Analytics available on mobile devices?
Yes. Mobile apps are available for iOS and Android on both smartphones and tablets via the Apple App Store and Google Play Store.