Zoho Apptics is now available as part of Zoho One, bringing app analytics, crash reporting, performance monitoring, user engagement, feedback, and app store insights into the Zoho One experience.

What Is Zoho Apptics?

Zoho Apptics is a privacy-focused application analytics platform that helps you understand your application's performance, usage, user behaviour, and growth, all in one place. As applications become an increasingly important part of how businesses engage with customers, understanding how an app actually performs and how users genuinely interact with it matters more than ever.

From technical teams monitoring crashes and performance, to marketers analysing engagement and user journeys, Apptics is built to give relevant insight at every stage of the application lifecycle, moving beyond simply collecting data toward actually using it to understand users, spot opportunities, and make informed decisions.

Managing User Access

With Apptics in Zoho One, organisations get an easier way to bring app intelligence to the right people, while access and roles remain structured inside Apptics itself, at two levels:

• Organisation level. Add users as Admins or Members.
• Project level. Assign project roles such as Developer, Tester, Marketer, or Follower.

This lets teams give users access based on the specific projects they work on and the responsibilities they hold, rather than an all-or-nothing approach. Teams can create projects, add apps, configure environments, complete SDK integration, manage project members, and start viewing analytics, crashes, events, engagement, performance, and other app data directly from the Apptics console.

What This Means for Zoho One Users

Rather than treating app analytics as a separate setup, teams can access Apptics through the same Zoho One ecosystem where users, apps, and permissions are already managed, making it simpler to bring Apptics to the teams that need app insights without a disconnected access flow.

It also helps different teams work with the same underlying app data in a more organised way: developers can look into crashes, API performance, and stability issues; product and marketing teams can study events, funnels, retention, ratings, and feedback; and testers and other stakeholders can be given access scoped to the specific projects and responsibilities they're actually involved in.

What the Licence Includes

Your Apptics plan and usage limits are linked directly to your Zoho One subscription. Based on your actual requirements, additional usage for projects, errors, and engagements can be managed separately if needed.

Adding Zoho Apptics to Your Zoho One Account

1. Sign in to Zoho One, and click Admin Panel in the left-hand menu.
2. Go to Applications, then click Add Application.
3. Search for Apptics, then click Add.
4. If you already have an Apptics account, you'll be asked whether to use that existing account or create a new one.
5. Click Add Users to assign the app, choose which users should get access, assign a role to each, and click Assign to confirm.