This has changed significantly since it was first documented. Zoho Backstage has since introduced its own native ticketing system, meaning connecting to Eventbrite to configure tickets is no longer the primary or necessary approach.

Configuring Tickets Natively in Zoho Backstage

• Configure a payment mode. Set your payout country and currency, and choose from Backstage's supported payment gateways.
• Set up ticket classes. Create free or paid ticket classes, each with a name, description, quantity, sales start and end dates, and a limit on tickets per purchase. Ticket classes can be reordered, featured on your event microsite, or kept hidden until you choose to reveal them.
• Manage registration settings. Apply general settings across all orders, set a refund policy, and let attendees cancel free tickets or request refunds within a timeframe you define. Tax invoice information can also be collected during checkout, and every ticket-related transaction email can be reviewed and edited.
• Offer promo codes. Provide discounts directly through Backstage's own promo code system.

If You Still Want to Use Eventbrite

If your organisation has an existing Eventbrite workflow you want to keep, Eventbrite and Zoho Backstage can still be connected via Zoho Flow or Zapier, letting you automate actions such as syncing new events, ticket orders, and attendee updates between the two platforms, rather than relying on Eventbrite as your only ticketing mechanism.