Zoho CRM - Multiple Sales Pipeline
A sales pipeline is a representation of where potential customers are in the sales process. An example of a sales pipeline would be:
Zoho CRM Sales Pipeline Example
The challenge you have is that historically Zoho CRM had a single sales pipeline. What happens if you have different processes? Or if you have different product sales? A simple example might be a car dealership which has a sales process for new cars and a sales process for used cars. Zoho have introduced the concept of multiple sales pipelines to facilitate this requirement. You can select which pipeline and subsequently you will have the sales stages / process specific to that pipeline.
Published: May 2020
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