Zoho CRM Zia Vision

Zoho CRM Zia Vision

Zia Vision, originally launched in beta as a single image classification feature, has grown into a small suite of tools covering validation, deduplication, and text extraction.

Image validation

Zia can automatically check whether images added to your records meet criteria you define, ensuring they're accurate, consistent, and of the quality you expect, for example confirming product images consistently show the right components.

Duplicate image detection

Zia can analyse facial images and flag potential duplicates, showing up to 10 similar matches, useful for catching the same person's photo entered on more than one record.

Intelligent Character Recognition (ICR)

Built as an extension of Zia Vision, ICR extracts text from images, such as printed forms, and maps it into new or existing records, including tabulated values within subforms.

Availability: Image validation is available from Professional edition and above, requiring the Image Validation permission under Setup, Zia. ICR rolled out first for the US data centre, so check current availability for your account.
See our fuller article on Zia Vision for more detail.
Need help? 1 Cloud Consultants can help you set up Zia Vision's image validation, duplicate detection, or ICR to reduce manual data entry. Book a discovery call with 1 Cloud Consultants.