Zoho MCP webinars and video tutorials offer practical, real-world demonstrations of how the Model Context Protocol can be used to connect AI assistants with your Zoho applications. Whether you are just getting started or looking to explore advanced integration patterns, these sessions cover a wide range of industries and business workflows.

Featured Webinar Sessions

1. Streamlining Customer Onboarding

This session walks through configuring an MCP server to manage a complete customer onboarding workflow from initial context gathering through to execution, without any manual intervention at each step. It is an ideal starting point for teams looking to automate their intake and setup processes.

2. Building a Banquet Manager for Hospitality

This webinar focuses on creating a Hotel Banquet Manager Assistant using Zoho MCP. The assistant manages hall availability, validates event setups, retrieves existing bookings, and produces competitive quotations. The session also explores how the same approach translates to other sectors, including real estate, healthcare, and education.

3. Ten Business Cases Connecting Zoho Services Through Zoho MCP

A broad overview session that showcases ten distinct real-world implementations. Use cases include connecting Zoho Bookings with Zoho Books, CRM, Desk, and Analytics, as well as syncing contacts with HubSpot. Outcomes demonstrated include automated invoicing, deal creation, support ticket management, dashboard generation, and bi-directional contact synchronisation.

4. Analysing and Fixing Mobile Application Crashes Using Zoho MCP

This session covers how to configure Zoho MCP alongside Apptics service tools to retrieve crash data from mobile applications. Developers can then use natural language prompts to identify issues and surface potential fixes, reducing the time spent diagnosing production incidents.

5. Creating Autonomous Accounting Workflows With Zoho MCP

This webinar demonstrates using Zoho Books MCP Tools in combination with Claude and ChatGPT to automate key accounting tasks such as invoicing, expense tracking, and financial reporting. The session also addresses how to maintain appropriate access controls and security boundaries throughout the workflow.

6. Zoho MCP and Claude: Transforming Zoho Services into a Conversational AI Workspace

In this session, Zoho Desk's leadership team demonstrates how a single prompt can pull live data from multiple Zoho services simultaneously, and how users can update records directly through a Claude conversation. It illustrates the breadth of what becomes possible when your Zoho environment is fully connected through MCP.

Additional Learning Resources

Alongside the webinars, you can deepen your understanding of Zoho MCP through the following resources:

• Zoho MCP Implementation Guide — step-by-step instructions for setting up and configuring your first MCP connection.
• Understanding Zoho MCP documentation — conceptual background covering the protocol, architecture, and supported Zoho services.
• MCP Tool Guide — reference material for the specific tools and commands available within the Zoho MCP ecosystem.
• Zoho Developer Community Webinar Repository — an archive of past sessions and community-contributed demonstrations across the full Zoho product range.