Zoho has built one of the broadest horizontal business software portfolios for more than 20 years, but the needs of most businesses extend beyond what generic software can provide. Every industry operates differently, with its own regulations, compliance requirements, workflows, and data formats. Zoho is now expanding beyond horizontal business software into mission-critical applications designed specifically for individual industries, combining the breadth of its existing applications with genuine industry-specific depth on a single foundation.
Brings together applications across the retail lifecycle, from point-of-sale, ERP, payments, and commerce to sales, marketing, and inventory management, for retailers of all sizes. Zoho RetailIQ, a newly launched CRM built specifically for retailers, brings customer profiles, campaigns, loyalty, and feedback into one workflow, helping businesses understand purchase behaviour, segment customers, and personalise engagement, connecting with supported retail billing systems and Zoho apps such as POS, ERP, and Desk. Available in India.
Connects customer, dealer, vehicle, and operational data across the automotive lifecycle, spanning sales, service, spares, warranty, dealer operations, and analytics, and can integrate with existing OEM, ERP, and legacy systems. Zoho AutoDMS is an industry-focused dealer management solution helping automotive businesses streamline operations, improve dealer productivity, and deliver more consistent customer experiences. Available globally.
Brings together solutions for banks, NBFCs, insurers, and other financial institutions, covering CRM, loan origination, business rules, and decisioning. Zoho LOS brings the lending lifecycle onto a single platform, from application and verification through to decisioning and disbursement, connecting borrower information, workflows, approvals, and downstream processes, with AI-powered document intelligence and agentic workflows supporting lending teams. Available in India.
Connects solutions for clinics, hospitals, and healthcare enterprises across patient records, appointments, billing, and patient engagement, working alongside existing EHR, EMR, and HIMS systems rather than requiring organisations to replace their current infrastructure. MedScribe is an AI-native, ABDM-compliant clinical documentation solution that turns conversations into structured clinical records, retrieves patient information through contextual queries, and supports specialty-specific templates, voice-to-text, and multilingual capabilities. Early access available in India.
Brings together purpose-built solutions for schools, colleges, and universities, covering both academic and administrative needs, built around Zoho Classes, Mail, WorkDrive, Creator, and other productivity applications. Zoho Campus, launching initially in India, brings academic and administrative workflows together in one place, connecting admissions, fee collection, attendance, timetables, assignments, and staff records through a central source of truth with a unified dashboard and single sign-on. Available in India.
Brings industry-specific workflows, business logic, security, and data architecture together to help brokers and builders streamline operations and drive sales, covering the property buying journey end to end, from lead capture and assignment through to follow-ups, property matching, site visits, and deal closure. Available in India and the US.
A cloud-based point-of-sale solution helping restaurants manage omnichannel orders, dine-in and table service, menus and kitchen operations, inventory and recipes, self-service ordering, and catering and events, all from a single platform.