Zoho SalesIQ connects to a wide range of Zoho apps and external platforms, letting you bring visitor and chat data into the tools your marketing, sales, and support teams already use.

Zoho apps

• Zoho Analytics. Analyse visitor data to identify leads and prospects with deeper reporting than SalesIQ's own dashboard offers.
• Zoho Campaigns. Trace a visitor's actions back to the specific email campaign that brought them to your site.
• Zoho CRM. Give operators full context on every visitor and let live chat conversations feed directly into customer records.
• Zoho Desk. Combine live chat with ticketing for a complete customer service and support workflow.
• Zoho Assist. Start a remote assistance session directly from a chat, letting an operator take control of a visitor's screen to resolve issues quickly.

Analytics platforms

SalesIQ integrates with MixPanel, Matomo (Piwik), Woopra, Optimizely, Kissmetrics, Google Tag Manager, Google Analytics, HubSpot, and Clicky, letting you track live chat events and visitor behaviour directly within whichever analytics platform your team already relies on. Google Tag Manager specifically lets you add the SalesIQ widget code to selected or all pages of your site without editing the underlying source code.

Business intelligence and CRM

Clearbit Reveal helps you score and prioritise the visitors most likely to convert into customers. Salesforce integration ties every chat conversation back into your existing Salesforce CRM records.

Data enrichment

Leadberry adds extra visitor context directly into the proactive and operator chat windows, while Clearbit Enrichment pulls current company information based on a visitor's email address, both feeding richer detail into SalesIQ and your CRM.

Email marketing platforms

SalesIQ supports a long list of email marketing tools, including Mailchimp, Whatcounts, Mad Mimi, VerticalResponse, iContact, GetResponse, dotMailer, Campaignmaster, Campaign Monitor, Bronto, Aurea, Aweber, and ActiveCampaign. These integrations generally let you identify which marketing email or campaign brought a given visitor to your site, so your team has that context the moment a chat starts.

Help desk, social media, and WHMCS

• Zendesk. Keep every support interaction logged in one organised place alongside your live chat history.
• Facebook. Add SalesIQ live chat directly to your Facebook fan pages, so you can chat with prospects without them leaving Facebook.
• WHMCS. Add the live chat widget to any website built on WHMCS.