A common question when you can't log in to Zoho, or a service seems unresponsive, is whether Zoho itself is currently "down." The quickest way to check is Zoho's own Service Status page, rather than assuming the problem is on your end.
The correct status page URL depends on which Zoho data centre your account is hosted in:
The status page breaks down availability by individual product, so you can check specifically whether Zoho CRM, Zoho Desk, Zoho Mail, or any other product you use is experiencing a genuine, acknowledged incident, rather than treating "Zoho" as a single monolithic service. It also shows a history of past incidents, letting you check whether a problem you're experiencing has already been identified.
If the status page shows no issues but you're still experiencing a problem, it's more likely to be something specific to your account, browser, network, or a recent configuration change, rather than a wider outage. See our related article on troubleshooting a specific problem with Zoho for further diagnostic steps.