The Agents section is where you manage all the agents in your Zoho Zia Agents account. From a shared list view to individual agent configuration, everything you need to monitor, configure, and deploy an agent is accessible from here.
The Agents tab presents every agent in your account as a card showing its name and key details. Clicking a card opens the full agent details page. From the tab you can also:
The agent details page is the control centre for an individual agent. At the top you can see the agent's name, its unique ID, the current version number, who created it, and when it was last updated. Three action buttons are available: Share, Test Agent, and Deploy.
Below the header, four tabs give access to different aspects of the agent:
The main configuration tab. The left side displays the agent's instructions, role, vendor, model selection, and description. The right panel shows the knowledge base documents, tools, and guardrails that are connected to the agent. All of these elements are directly editable from this tab without needing to go back into the creation flow.
Provides the options for connecting a deployed agent to external channels and systems. Supported integrations include ChatKit, Cliq Chatbot, WhatsApp, and the Agent API, allowing the agent to be reached from wherever your users or customers work.
Delivers production performance data including session information, execution metrics, and detailed breakdowns of individual interactions. This tab is the primary tool for understanding how the agent is behaving once deployed.
Maintains a full history of every iteration of the agent, with version IDs, status, creation timestamps, and authorship details. This changelog makes it straightforward to track what changed and when, and to roll back to an earlier version if needed.