What’s New In Zoho
Zoho Statement on PHP Vulnerabilities: 22 October 2026
Written by 1 Cloud Consultants, a Zoho Authorized Partner for the UK and Ireland. See how we help with Zoho products. On 22 October 2026, Zoho issued an official statement about two newly disclosed PHP vulnerabilities. This article sets out what Zoho ...
Zoho Backstage: August and September 2026 Updates
Zoho Backstage's August and September updates centre on AI. New tools help organisers write event content, support attendees, and control where AI is used. There are also refinements to email, RSVP accuracy, exhibitor and booth management, and ...
Zoho Payroll Is Now Live in the United Kingdom
Zoho announced on 20 October 2026 that Zoho Payroll has officially launched in the United Kingdom. Zoho describes the UK edition as the 10th edition of Zoho Payroll, following editions for other markets. It is aimed at UK businesses that want one ...
Zoho Campaigns 3.0 Is Coming to Existing Accounts
Zoho Campaigns 3.0 started life with new sign-ups, and Zoho is now bringing it to existing accounts. Every part of the product has been redesigned. WhatsApp joins email and SMS as a channel of its own, analytics now cover all three channels, and Zia ...
What's Deprecated in Zoho Campaigns 3.0
Some features no longer exist in Zoho Campaigns 3.0. This article lists them by what happens to your past data when you move from the current version, which Zoho calls Zoho Campaigns 2.0. It is based on Zoho's "What's changed and what's deprecated" ...
What's Changed in Zoho Campaigns 3.0
Zoho Campaigns 3.0 works differently from the current version, which Zoho calls Zoho Campaigns 2.0, in most modules. This article covers the features that have changed, module by module. Everything listed here is still available, just in a new place ...
Prerequisites for Migrating to Zoho Campaigns 3.0
One-way migration: once an account has been switched to Zoho Campaigns 3.0, you cannot go back to the older version, and Zoho support cannot revert a completed migration. Zoho Campaigns 3.0 brings AI-driven content generation with Zia across email, ...
Zoho Mail Shared Mailboxes: Sent Folder, Run Through Filters and New Layout
Shared mailboxes in Zoho Mail let a team manage group communications, such as customer support queries, vendor requests, or sales leads, from one place without passing credentials around. Zoho has now rolled out five updates to them. The one it ...
Zoho Projects: Project Finances Now Fully In-House
Zoho Projects now keeps a project's finances and its work items on the same screen. From the project's Finance tab you can reach quotes, invoices, bills, sales orders, and purchase orders right alongside tasks, phases, issues, and time logs. You can ...
Zoho CRM Grid View: Client Script Support and Auto Fit
Zoho CRM has made two improvements to Grid View. The first is support for Client Script, which many users had asked for. The second is Auto Fit, a small change that sizes a column to its content. Client Script lets you add your own code to Zoho CRM ...
Zoho Fortify: Secure Coding Training for Developers
Zoho Fortify is a secure coding training platform for engineering teams. Developers learn to spot and fix vulnerabilities through hands-on labs, guided learning paths, and gamified challenges, with the aim of shipping safe code from the first commit ...
Zoho Campus: A Suite for Schools and Colleges
Zoho Campus is a new suite aimed at schools and colleges. It brings communication, collaboration, and administration tools together in one place, so an institution does not have to stitch together separate products for email, chat, files, fees, ...
Zoho CRM: AI Model Usage and Token Limits
Zia, the AI assistant in Zoho CRM, can connect to external AI models or to models hosted by Zoho, so their output flows into your records, workflows, and conversations. Every time one of these models runs it uses tokens. That is true whether you use ...
Zoho CRM: Pre-fill Public Forms with CRM Data
Public forms built with the Zoho Forms integration can now be filled in with data from Zoho CRM. A new option, Pre-fill public forms with CRM data, lets the person completing a public form search for a CRM record, pick the right one, and watch the ...
Zoho Projects: Accessibility Settings
Zoho Projects includes accessibility settings that reduce the effort of moving around the interface for people with different visual, auditory, and sensory needs. They are personal preferences, so each user can set the controls that suit them. The ...
Zoho Projects: Meetings from Custom Modules and Tasks
The Zoho Meeting integration lets you start or schedule online meetings from inside Zoho Projects. To schedule meetings from the calendar, from a task's details page, or from a custom module record's details page, you need a paid Zoho Meeting ...
Zoho Projects: Feed for a Specific Project
The Feed in Zoho Projects collects automated updates about project activity. You can view the feed for every project at once, or open a single project and see only that project's updates, which cuts out the noise from the rest of the portal. Check ...
Zoho Projects: Phase Layout Rules
Phase layout rules tailor the phase form in Zoho Projects to your project workflow by showing the right information when conditions you define are met. Availability: Enterprise plan and above. Benefits Display fields on the phase form only when ...
Zoho Projects: Layout Rules for Custom Modules
Layout rules for custom modules let you shape record forms around your business process. They show the right information at the right moment and enforce data requirements based on conditions you define, so people are only asked for what is relevant. ...
Zoho Projects: CodeX Scripts for Custom Modules
CodeX Scripts in Zoho Projects enforce your own rules and validations, and they now cover custom modules. A script can decide when a custom module record may be created, updated, or deleted. This article explains the six example rules Zoho provides ...
Zoho Projects: CodeX Scripts for Time Logs
CodeX Scripts in Zoho Projects are conditional logic scripts that enforce your own rules and validations. For time logs, they let you control how and when logs can be created, updated, blocked, or moved on. Where the built-in time log restrictions ...
Zoho Projects: Workload Report and Custom Workload Reports
The Workload Report in Zoho Projects shows how much work is allocated to each user, so you can spread work fairly and avoid burnout. Working hours and holidays for each user are calculated from their business hours, and colour-coded visuals show ...
Zoho Projects: Skill Sets
The Skill Set page lists every skill added to a Zoho Projects portal. Each skill can be linked to portal users or resources at an expertise level of Beginner, Intermediate, or Advanced. That gives an administrator a quick view of the team's ...
Zoho Projects: Time Log Restrictions
Zoho Projects lets administrators control who can log time, against what, when, and from where. All of these settings sit in one place: Portal Configuration, then Task & Timesheet, then the Time Log Settings tab. Each setting below is saved with ...
Zoho Projects: Time Log Grid View
Time Log Grid View shows the time logged against tasks and issues as a grid for the period you choose. In the global Time Log module it offers two views, View by Project and View by User. Inside a project's Time Log tab the two views are View by ...
Zoho Projects: Finance Suite Integration
The Zoho Finance Suite integration lets you raise quotes, invoices, bills, expenses, purchase orders, and sales orders for a project without leaving Zoho Projects. It supports project budgeting and keeps every financial transaction for a project in ...
Zoho Projects: Q3 2026 Updates
Zoho Projects shipped a mix of new features and improvements between July and September. The headline items are a Finance Suite integration, a grid view for time logs, tighter controls over who can log time and when, skill sets for resource planning, ...
Manage Your LLMs with Model-Level Configuration Based on Cost, Performance, and Capability
Building on Zoho Key Service (ZKS) in Zoho CRM, which let you configure LLMs at the vendor level, Zoho has introduced Manage Models. This lets you go one level deeper and configure LLMs at the model level, with a centralised LLM models section where ...
Arattai Is Now a Business Messaging Channel in Zoho CRM
Zoho CRM now supports Arattai as a business messaging channel, found under Setup, then Channels, then Business Messaging, alongside WhatsApp and LINE. Early access: Currently available in the India data centre, enabled for partners and their demo ...
The Audit Trail Feature Has Been Significantly Enhanced in Zoho Creator
Zoho Creator's Audit Trail feature has been significantly enhanced, expanding its scope to give a more complete picture of activity across your applications. What was once a simple record-and-report log is now a full-fledged auditing system built for ...
Now Switch Between Modules in a Click, Without Leaving Setup
Switching between modules within Modules and Fields used to mean clicking the small back button to leave the module you were in before you could open another. Zoho CRM has removed that step: you can now switch between modules in a click, without ...
Zoho TouchPoint: Now Available in Your Zoho One Subscription
Zoho TouchPoint is now available in Zoho One, letting your team turn every business card, QR code, and email signature into a trackable path back to Zoho CRM. Every handshake, event scan, and email reply is a chance to start a conversation, but most ...
Give Users the Right Access with the New Zoho MCP and Zia Permissions
Zoho CRM now gives administrators more control over how users access CRM data and perform actions through Zoho MCP and Zia Agents. Two new permissions have been added under Developer Permissions: API Access for Zoho MCP and API Access for Zia Agents. ...
Announcing Zoho POS Global Edition: Early Access for Partners and Customers
Zoho POS Global Edition went live for partners and customers on 28 September 2026, opening early access. It extends Zoho POS to all countries that don't have a dedicated country edition, with the exception of France, Spain, Vatican City, and ...
Take Action on Detected Duplicate Images Directly Within the Record
Zoho CRM's duplicate image detection has been enhanced so you can act on a suspected duplicate directly within the record. Previously the system only alerted you to potential duplicate images, leaving you to sort them out manually. Now you can merge ...
Introducing Zoho Key Service: A Simpler Way to Access LLMs Without API Keys
Zoho has brought Zoho Key Service (ZKS) to Zoho CRM, a simpler way for organisations to use third-party large language models. You can now access OpenAI and Anthropic models without managing external API keys or handling third-party billing. Zoho ...
FSM Is Now Available in Zoho Service Plus
Zoho Service Plus now includes field service management, with Zoho FSM added to the platform. When a support issue needs a technician on site, the agent raises a work order from the ticket window, and the whole journey from first request to final ...
Territory-Bound User Selection: A New Permission for Zoho CRM
As organisations grow, many divide their operations and workforce into territories and sub-territories, so that CRM shows people only the records and data belonging to their own area. There has been a gap in this model, however: when records are ...
Introducing AI Governance: Control What Field Data LLMs Can Access in Zoho CRM
When an LLM reads a lead record, it doesn't stop at the name and company alone; it reads every field on that record, including revenue, phone number, and home address, unless told not to. Zoho CRM has introduced AI Governance to answer exactly this ...
The History of Zoho CPaaS: TransMail, ZeptoMail, and Beyond
Zoho CPaaS has an unusually long history for what looks, on the surface, like a brand-new product. It's actually the third name for the same underlying transactional communication infrastructure, evolving from an internal Zoho tool into a full ...
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