Zoho Zia Agents
Zoho Zia Agents are autonomous, goal-oriented AI digital workers designed to automate multi-step workflows, make contextual decisions, and perform tasks across the Zoho software suite and connected third-party tools.
Zia AI
Zia is the native AI assistant built into Zoho CRM to streamline sales workflows and boost productivity. It analyses customer data and activity history to automate routine tasks, predict deal outcomes, and suggest optimal contact times.
Zoho MCP
Zoho MCP (Model Context Protocol) is an open-standard execution layer that transforms Zoho applications into intelligent, agent-ready systems.