Are Custom Fields Available on Zoho CRM's Free Edition?

How do you setup custom fields in the free edition of Zoho CRM?

Custom fields are not available on the Free edition of Zoho CRM. If you're on the Free edition and need to add fields beyond the standard set, you'll need to move to a paid edition first.

Note: Even on the entry-level Standard paid edition, custom fields are limited to 10 per module, with certain field types, such as Lookup and Formula fields, also unavailable. For the full current breakdown of custom field limits by edition, see our article on how many custom fields you can add in Zoho CRM.

What the Free edition does include

The Free edition is aimed at very small teams getting started with Zoho CRM, with basic Lead, Contact, Account, and Deal management, a limited set of workflow rules, and a small storage allowance. It's designed as a genuine starting point rather than a fully customisable CRM, and custom fields are one of the capabilities reserved for paid editions.

Once you create custom fields

If you upgrade and want to start adding custom fields, see our article on how to create custom fields in Zoho CRM for the exact steps, field type options, and things to know before you start.

Need help? 1 Cloud Consultants can help you work out which Zoho CRM edition your business actually needs, including whether custom fields are essential for you now or something to plan for later. Book a discovery call with 1 Cloud Consultants.