Employers looking at Zoho Payroll UK, which launched on 20 October 2026, often ask whether it works with workplace pension providers such as Penfold, Smart Pension, Nest, and The People's Pension. This article sets out where things stand, based on what Zoho said before launch. The launch announcement did not add detail on providers.
Neither Penfold nor Smart Pension is confirmed as a built-in provider. If your scheme is with either of them, the current route is to add it as a custom pension provider. Zoho hasn't said how far a custom provider goes beyond setting up the contribution rules, for example whether it produces provider-specific contribution files, so it is worth testing that against your own scheme before you rely on it.
Zoho Payroll UK assesses employee eligibility and auto-enrols eligible employees into the appropriate workplace pension scheme. It manages contributions across Relief at Source, Net Pay Arrangement, Salary Sacrifice, and RAS Basic Rate Only schemes, with multiple pension groups for different contribution settings, and handles opt-ins, opt-outs, and re-enrolment.