Kiosk Studio Session 8: View Subform Entries Without Opening a Record

Kiosk Studio Session #8: View Subform Entries Without Opening a Record

Modules in Zoho CRM often contain subforms, collections of individual entries related to the record they sit on. In an invoice module, for example, each record might list the products or services a customer was billed for, added as entries in a subform along with details like quantity and list price.

The problem

Working with a subform has traditionally meant opening the record, scrolling down to find it, making changes, saving, and returning to the list view. Doing that across multiple records quickly becomes a slow workflow, especially for something as routine as checking or adjusting a handful of line items.

The kiosk

This kiosk adds a button, "View Invoiced Items," next to every invoice in the list view. Clicking it instantly shows the invoiced items for that specific invoice, lets the user add a new item on the spot, or select and delete one or more existing items, all without ever opening the underlying record. The same kiosk can be cloned and adapted for other modules with subforms, such as Sales Orders or Quotes, rather than building each one from scratch.

How it's configured

The button in the list view is connected to a kiosk built from elements such as GetRecords and Screens, which retrieve and display the relevant subform data. Adding and removing subform entries specifically relies on custom function code, since this goes beyond what the standard pre-built actions handle on their own.

Note: Zoho shared the exact screen-by-screen configuration as an interactive slide deck, along with downloadable code for the add and remove subform entry functions, rather than as plain instructions. That code is described as a starting point only, meant to be tweaked and tested before use in your own account, rather than dropped in as-is.
New to Kiosk Studio? See our Kiosk Studio in Zoho CRM: An Overview, Elements of a Kiosk in Zoho CRM, and Working with Kiosk Studio in Zoho CRM.
Need help? 1 Cloud Consultants can help you build and test a subform-editing kiosk for invoices, sales orders, or any other module with subform entries. Book a discovery call with 1 Cloud Consultants.