Generic Zoho Questions
Send emails and sync conversations with custom email addresses in Zoho CRM
March 2024 In many situations, multiple email addresses are used by a single person. For example, a customer may have multiple email addresses for various purposes, such as personal communication, online shopping, work-related correspondence, project ...
Zoho CRM Blueprints Enhancement - Include Optional Fields In Transitions
March 2024 Editions: Zoho CRM Professional edition and above Blueprints streamline processes, guiding users through each stage to ensure compliance with required steps. To progress in a blueprint, users must enter the necessary information. The Case ...
Zoho Encryption
13th November 2023 An overview and explanation as to what type of encryption Zoho uses across their platforms. https://www.zoho.com/encryption.html
Zoho Terms Of Service
13th November 2023 With a number of different products within the Zoho portfolio, Zoho have a generic Terms of Service and then they subsequently publish additional Terms of Service relating to specific products. Zoho Terms of Service: ...
How can I delete my Zoho CRM account?
13th November 2023 The process to delete a Zoho CRM Account would be as follows: 1 - Export all required data 2 - Downgrade to Free edition - you can retain it as a Free for 18 months which gives you access to your data. If your data is impacted by ...
What is Zoho Support Policy
13th November 2023 Details of Zoho Support Policy https://help.zoho.com/portal/kb/articles/what-is-your-support-policy Whilst Zoho do offer free Support we would strongly suggest that you consider Partnering with 1 Cloud Consultants for your Zoho ...
Tag 1 Cloud Consultants as your Zoho Partner
13th November 2023 Tag 1 Cloud Consultants as your Zoho Partner https://www.1cloudconsultants.com/tag-1-cloud-consultants-as-your-zoho-partner
How do I change my Zoho Password
November 2023 How do I change my Zoho Password https://www.1cloudconsultants.com/how-do-i-change-my-zoho-password
Zoho Password Reset
November 2023 Zoho Password Reset https://www.1cloudconsultants.com/zoho-password-reset Published: April 2019
Do I have a problem with Zoho?
November 2023 Do I have a problem with Zoho? Some basic fault finding tips: https://www.1cloudconsultants.com/do-i-have-a-problem-with-zoho
How to identify which version of Zoho you are using
November 2023 How to identify which version of Zoho you are using: https://www.1cloudconsultants.com/how-to-identify-which-version-of-zoho-you-are-using
What is Zoho's Support Policy?
November 2023 Zoho's support policy can be found at: https://help.zoho.com/portal/kb/articles/what-is-your-support-policy Note: As a Partner of Zoho we have a faster SLA (Service Level Agreement) than paid customers. If we raise an issue on your ...
What is Zoho's refund policy?
November2023 An explanation of Zoho's refund policy: https://help.zoho.com/portal/kb/articles/what-is-your-refund-policy
How secure is my data with Zoho?
November 2023 How secure is my data with Zoho? https://help.zoho.com/portal/kb/articles/how-secure-is-my-data-with-zoho
Zoho Security Practices, Policies and Infrastructure
November 2023 Zoho security practices are grouped in four different areas: Physical Security; Network Security; People Processes and Redundancy and Business Continuity. The Zoho policy document can be found at: https://www.zoho.com/security.html
Where does Zoho store my data in Europe?
November 2023 If you signed up for zoho.eu service then your data is stored in Europe. Currently the data centres are located in Netherlands with a backup data centre in Dublin. https://www.zoho.com/general/blog/zoho-data-centers-in-europe.html
Where are Zoho Data Centres located?
November 2023 The answer is it depends. Zoho has a number of data centres around the world, but they lock customers data to the region that they signed up in. So if your service is provided on a zoho.com URL then your data is stored in the US. If you ...